The hotel is in a great location, a short walk down to the shops etc without being so close that it's noisy. I'm not sure why people are saying the rooms are small or dated, ours was huge and even had a balcony which was excellent. Hot tub looked great but we didn't use it. Staff were friendly.
Claire
2023年5月
The location was excellent. It was a 5 minute walk to the heart of main street. The room was spacious, the AC was ice cold, the fridge, coffeemaker and micowave worked well. The flatscreen TV was about 40 inches and had a good selection of cable channels. The beds were 10/10...VERY comfortable. I loved the balcony overlooking main street. We didn't hear a sound from the street, other rooms or the hall. The staff was friendly and very accommodating. (First time in 4 years of holidays in 5 different cities that housekeeping has popped by to see if we needed anything.) The elevator was fast. The underground parking was not full and it was free. The office and restaurant are next door. The breakfast available at the restaurant was excellent.
Bryce01
2023年6月
The location of the Inn was good, and a short walk to downtown. There is a transit bus stop virtually outside the hotel with a direct link to the Banff Gondola. The staff are friendly and efficient. Plenty of parking including underground parking but there is no elevator to this parking.
Michael
2023年5月
The hotel accommodated my request and provided me the room on top floor and the rocky mountains view from the room was amazing. The room was clean with nice little coffee maker and fridge and the beds were comfy too. Overall was very good stay and we enjoyed it along with family.
Mohan
2023年9月
Good location within easy walking distance of the centre of Banff. Room comfortable with good facilities - e.g. big TV, coffee maker etc. Parking at the back for free, and let us extend beyond checkout time which was considerate.
Ian
2023年7月
I had a fairly strong allergic reaction to washing powder that is used to clean their sheets and pillowcases. Alex from housekeeping came in and stripped the bed and re-washed everything without in hot water without the detergent, and put it all back on. He was so empathetic and happy to do it for me, and I was so appreciative. It fixed the issue and my reaction went away immediately. Aside from that, the Rocking Mountain Soap products are fantastic!!! That was such a wonderful product to have in the room and really impressed us!
Mikey777
2022年8月
Hotel is on the main street in Banff, so an easy walk to the shops and restaurants, but far enough away from the noise. Hot tub was so welcome after a day of hiking! The hand lotion (Rocky Mountain soap company) was such a wonderful addition for our dry skin!! Thank you!! Loved the comfortable bed and hot showers and free parking (garage or just behind the hotel). Room included microwave, refrigerator, Kuerig coffee maker, extra sink. Friendly knowledgeable staff gave helpful hints for finding things in town.
Beth
2022年7月
Location was great. Easy stroll to the town restaurants and bars. Big room with comfortable beds.
Julian
2023年5月
Great location, good price. Very friendly and helpful staff.
Paul
2023年5月
Large room, 5 minute walk to town, bus stop right outside. extremely convenient and really comfy beds.
Krysten
2023年3月